American Fyre Designs Bordeaux 50-Inch Rectangular Concrete Gas Fire Bowl
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Experience the unique design of the Bordeaux 50" Rectangle Fire Bowl from American Fyre Designs. Unlike traditional round or square fire pits, this one boasts curved sides and a clean rectangular surface for a stand-out look. Made with durable GFRC material, it's built to last in any outdoor setting. Choose from four colors and fuel options of natural gas or liquid propane. With the optional FyreStarter Electronic Ignition System, starting a fire is a simple push of a button and flame height can be easily adjusted with a Bluetooth-enabled smartphone. Enhance your outdoor experience today with this exceptional fire pit.
Note: Base media of lava granules is included but a separately sold primary media is required.
What's Included: Fire Bowl, Burner Assembly, Flex Connector, Lava Granules, Transformer Box Assembly (Fyrestarter Only), Bluetooth Control Box Assembly (Fyrestarter Only), Bluetooth Control Manual (Fyrestarter Only), and User's Manual
Downloads the American Fyre Designs Bordeaux Manual
WARNING: Carbon monoxide poisoning may lead to death. Do not modify this unit or its controls, except as provided in the manual. Any other change may be dangerous. Improper installation or use of the unit can cause serious injury or death from fire, burns, explosions, or carbon monoxide poisoning.
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).