The Cold Cascade Plunge is recognized as one of the most resilient cold plunges available. Its superior build quality ensures that it withstands all weather conditions, making it a reliable choice for both home and business use. This cold plunge is designed to retain its integrity and appearance, even through harsh weather, ensuring that your investment remains secure and functional year-round.
The Cold Cascade Plunge is the ideal solution for anyone seeking a durable, efficient, and easy-to-maintain cold plunge tub. It combines robust construction with innovative features to offer an unmatched cold therapy experience. Its longevity and ease of use make it a top choice for those prioritizing quality and reliability in their cold plunge investment.
Key Features:
Exceptional Durability: Constructed with a weatherproof wooden frame and a tub insulated with a 2-inch spray foam barrier, guaranteeing optimal temperature retention and resilience.
Versatile Temperature Control: Features a built-in chiller unit capable of cooling water to 39 degrees, with an optional heat exchanger for raising the temperature to 104 degrees.
Advanced Dual Filtration: Equipped with an adjustable O-Zone sanitizer and a pool-grade micron filter, ensuring clean and clear water at all times.
Simple Assembly: Can be set up in as little as 10 minutes, with a step-by-step tutorial provided for easy installation.
Low Maintenance: Requires minimal upkeep, with water changes recommended every 3 months and simple cleaning procedures.
Specifications:
Frame Material: Weatherproofed Wood
Insulation: 2-inch Spray Foam
Chiller and Pump: Built-in, cools to 39 degrees, optional heating to 104 degrees
Filtration: O-Zone sanitizer and 20-micron particle pool-grade micron filter
Setup: Quick and easy, with a tutorial provided
Maintenance: Water change every 3 months, simple cleaning with peroxide
Usage: Suitable for both home and commercial settings
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
