Dimplex Sierra 60-Inch Wall-mounted/Built-In Linear Electric Fireplace

Dimplex Sierra 60-Inch Wall-mounted/Built-In  Linear Electric Fireplace

The Sierra linear fireplaces are the perfect solution for any space. With the option of building it into your wall, easily hanging it on the wall, or attaching the tabletop stand, you will never have a problem finding the right place for the Sierra. Switch between three bed options - go contemporary with vibrant crystals, traditional with logs or choose a more adaptable option with pebbles for a traditional or contemporary look. Change the color of the ember bed, logs, and flames to add that pop of color to any room. Create that cozy feeling with the touch of a button.

Features

• Three interchangeable media options for the base - log, pebbles or crystals included
  
• Automatic room temperature control allows for a consistent comfortable setting
• Ability to illuminate the flames and ember beds separately
• Flame Effect - High-contrast customizable flames feature multiple color themes and brightness control to suit the mood of the room.
• Interchangeable Media Bed - Enhance any space in your home with the customizable media bed by choosing between the three included options – large/small crystals, logs or pebbles.
• Media Accent Colors - Alternate between eight ember bed colors.
• Built-in Timer - Set for up to 8 hours. 
• Touch Controls - Settings and temperature display are hidden when not in use. 
• LED Lighting Flame and lights use brilliant, low-energy LED’s that require zero maintenance and can be illuminated separately.
• Powerful Heating - Powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet. Can be used as primary or secondary heat depending on room requirements.
• Multi-function Remote - Control the fireplace features from the comfort of your chair. 
• All-season Flames - Enjoy the unique charm of a fireplace 365 days a year without the heat. 
• Cool-touch Glass - Glass remains cool making it safe for children and pets in any location.
• Just Plug It In - Simply plug into any standard household outlet for instant ambiance.

Key Technical Specifications

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).