This Dundalk LeisureCraft Canadian Timber Collection Harmony Outdoor Sauna by Dundalk LeisureCraft is handcrafted from Eastern White Cedar that is lighter in color and has tight knots in the wood. This Sauna kit comes with solid cedar cradles, aluminum bands with stainless steel hardware and is packaged in a ready-to-assemble kit. This Sauna seats 2-4 people making it the perfect backyard getaway for you, your spouse, and small family.
Product Features
Elegance of Eastern White Cedar. Dundalk CT Harmony Sauna is a masterpiece crafted from sustainably sourced Eastern White Cedar. Renowned for its timeless beauty and remarkable durability, it promises an unmatched sauna experience.
Strength in Every Detail. Equipped with marine-grade Aluminum Bands and stainless steel tightening bolts, this sauna is built to stand the test of time. The harmonious blend of elegance and resilience ensures your sanctuary will endure.
Effortless Assembly, Elevated Comfort. Step into a sauna setup like never before. With its thoughtfully designed flat floor, assembly is a breeze, sparing you from unnecessary hassle.
Seating That Pampers. The CT Harmony pampers you with solid wood benches that offer versatile seating options. Whether you prefer sitting or laying down in ultimate comfort, this sauna is your sanctuary of choice.
The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product.
This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines.
This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
