Fire Magic 1-Hour Stainless Steel Gas Timer Box 5520-11T
Need Extra Time & Help? Book A Call With Our Experts
Need Extra Time & Help? Book A Call With Our Experts
Fire Magic 5520-11T Gas Connection Box with Quick Disconnect & 1-Hour Timer provides a high-quality safety solution for any gas appliance. The manual shut-off timer connects directly to the gas line in order to provide automatic control of the appliance connected at the end of the gas line. The manual rotary timer can be set for up to 1 hour and anywhere in between and mechanically counts down until shutting off the gas. The 304 stainless steel control box provides a heavy-duty weather-resistant cover to protect the valve and features two built-in brass 1/2-inch male flared inlet and outlet fittings.
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).