Enhance your home with customizable Phenom 52 basic gas fireplace. Choose porcelain panels, multi-speed fans, and flame modulation to create an ideal ambiance. Concealed ribbon burner allows for glass media, driftwood, and speckled stones for versatile design options. Install rock or tile over firebox frame for a minimalist look. Order now for a personalized experience!
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
