Napoleon Alluravision 42" Deep Depth Wall Hanging Electric Fireplace

Napoleon Alluravision 42" Deep Depth Wall Hanging Electric Fireplace

Napoleon’s Alluravision™ linear electric fireplace allows you to see the fireplace and not the frame with its nearly frameless linear design. As a contemporary electric fireplace, the frameless modern look is just as important as its functionality. Easy to use, the plug and play installation allows this unit to be hung on the wall and turned on immediately. The Alluravision™ can also be hardwired in to hide plugs. Select from four flame colors, yellow, orange, blue, and multi-colored and with five different flame speeds, further ensure the perfect atmosphere for any space. Illuminate the firebox without flame using the NIGHT LIGHT™ to boost ambient light and create a warm glow. Add the driftwood logs for increased hearth-like elegance. Enjoy the Alluravision™  all year round with separate flame and heat controls.

Features

Key Series Features

• Up to 9,000 BTU’s
• Up to 2,800 Watts
• High intensity LED lights with soft start & stop
• Whisper quiet blower with boost function
• Warms up to 800 sq. ft.
• Fully recess into the wall or easily hang on the wall with a built-in bracket
• Simply plug into a 120V wall outlet or can be hard-wired to 120V or 240V
• Five flame speed options
• Four flame color options, four flame brightness options, five different flame speeds, and six ember bed color options
• Includes log media with glass embers and crystal media

Additional Features

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

• Read our full shipping policy here
• Read our returns policy here

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).