Napoleon’s new Cineview electric insert fireplace comes with both logs and glass media in one box, creating simplicity and flexibility for the homeowner to change up their look based on the season. Featuring orange, blue and multi-colored flame options and 7 different ember bed lights the Cineview can be customized for any setting. Complete with self-trimming flange for a clean built-in finish and optional 3pc and 4pc trims are available when converting an old wood-burning fireplace or creating a more substantial surround. The Cineview also comes standard with ECO and BOOST modes, which acts like a 2-stage furnace, giving a little extra boost when it is close to reaching the desired temperature, or conserve energy where needed.
Features
KEY SERIES FEATURES
The Napoleon Cineview™ 26 Built-in Electric Fireplace is 20.25 inches tall, 26 inches wide, and 7.75 inches deep (51.44 cm tall, 66.04 cm wide, 19.69 cm deep)
Electric fireplace insert with a clean, contemporary finish
Logs and Crystal media in one box!
ECO Mode: Heater at half heat - consuming half the energy
BOOST Mode: Heater at maximum heat with increased blower speed
Self-trimming flange for clean built-in appearance
Orange, Blue and Combined Multi-Color Flame options
7 ember bed color options
Adjustable flame speed and brightness
Optional 3pc and 4pc. Trims available
Touch screen control panel
Plug in or Hardwire
5,000 BTU’s heats up to 400 sq. ft.
120 V / 1,500 Watts
Specification
Fuel Type: Electric View Type: Multi-View Available Models: 50 & 60
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
