Napoleon Stylus Cara Elite 59-Inch Wall Mounted Smart Electric Fireplace (NEFP32-5019W-IOT)

Upgrade your room instantly with Napoleon's Stylus Cara Elite 59-Inch Wall Mounted Smart Electric Fireplace - a fireplace, shelf, and charging dock in one.

Experience beautiful, hassle-free flames with this wall-mounted, white shelf electric fireplace. No vents needed - simply plug it in or hardwire it. Enjoy unique features like 2 USB ports, a weather display, and the ability to choose from a full RGB spectrum of ember bed colors. Control it with Smart Home Systems, Alexa, Google Home, or the Napoleon Home app for ultimate convenience and sophistication. Free shipping available - buy now!

What's Included: Electric Fireplace, Support Bracket, Hardware Kit, Clear Crystals, Birch Log, Remote Control, and User's Manual

Napoleon Stylus Cara Elite Electric Fireplace Videos:

Features:

• Indoor Electric Fireplace designed with contemporary mantel to place decor on
• Wall Mounted, it's the easiest way to install a fireplace
• Doesn't require vents- simply hardwire or plug it into a properly grounded outlet
• Endless customized display possibilities with unlimited ember bed colors (full RGB spectrum) and 6 flame color options
• Enhance the display with Flame Speed and Flame Brightness
• Quickly customizable by choosing one of your "favorite" display settings
• Weather Display Panel keeps you informed by showing the time, date, temperature, humidity, and weather conditions
• The timer lets you turn it off at a preset time for your convenience
• Dual 10W USB can fully charge your smartphone in 2 to 3 hours
• LED Color on USB Port lets you know your device is fully charged
• 4 Temperature Settings from 64ºF to 81ºF for your comfort
• Heater may be turned off to enjoy its gorgeous flames all year
• Smart Technology Integration allows easy controls on your smart device
• Easily adjust the settings on the Napoleon Home App, Touch Control Panel, and Remote Control
• Works with Hey Google and Amazon Alexa for effortless voice commands
• Included Clear Crystals and Birch Log Media add visual appeal
• No assembly is needed (except for decorative media), mount it right away
• 5,000 BTUs
• 1,500 Watts
• 120 V
• Dimensions: 20 5/16" H X 59 1/8" W X 11" D
• Viewing Area: 12" H x 31 7/8" W
• Weight: 58 lbs
• CSA Certified
• ISO Certified
• 2-Year Warranty on Parts and 1-Year Warranty on Labor

What's in the Box:

• Electric Fireplace - 1 pc.
• Support Bracket - 1 pc.
• Hardware Kit - 1 bag
• Clear Crystals - 1 bag
• Birch Log - 1 pc.
• Remote Control - 1 pc.
• User's Manual - 1 pc.

Downloads:

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

• Read our full shipping policy here
• Read our returns policy here

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).