Napoleon Trivista™ Primis 60" 3-Sided Electric Fireplace Series

Napoleon Trivista™ Primis 60" 3-Sided Electric Fireplace Series

Napoleon’s Trivista™ Primis, a three-sided electric fireplace, boasts the highest heat output in its category. Showcase the fireplace with the Northern Woods log set or acrylic crystals or combine both for an amazing display. Effortlessly control all the features using the included remote or the touch screen panel with a motion proximity sensor. Seven different flame color settings and brightness adjustments make this fireplace perfect for any time of day. Included end panels allow for two-sided or one-sided installation Enjoy all year round with the ability to operate the luminous flames with or without heat.

KEY SERIES FEATURES

• Up to 10,000 BTU’s & 3,000 Watts
• 2 Models - available in 50" and 60" lengths
• Motion sensor touch screen control panel
• End panels come included and allow for a 3-sided, 2-sided or 1-sided installation
• Cordless - hardwire to 120V or 240V
• Seven flame color settings with brightness adjustment options
• Ember bed in 13 color settings including cycle & fade in and fade out
• Top light LED’s in 13 color settings including cycle
• All season usage: flames operate with or without heat
• Disable heat function as child safety feature
• Multi-function remote standard
• Thermostatic control

ADDITIONAL FEATURES

• The Napoleon Trivista™ Primis 60 Built-In Electric Fireplace is 21.5-inches tall, 60-inches wide, 9.5-inches deep (54.61 cm tall, 152.4 cm wide, 24.13 cm deep)
• When hardwired for 240v, this unit will output a robust 9,000 BTU's and 2,800 Watts that can quickly heat rooms up to 800 sq.ft.
• Install into the wall and hardwire for a seamless, traditional hearth look, recreating a fireplace area without the cost of installing a gas fireplace
• Don't get up, you can operate this fireplace from the comfort of your favourite spot with the included, full feature, remote control
• Create the perfect setting by selecting from the six different Colors of ember bed, or easily cycle between all of the Colors for a fantastic effect, and even have the ember bed fade in and fade out
• Enjoy this fireplace any time of day with adjustable flame and ember bed brightness ensuring that no matter how light it is, you can still take pleasure in the view of your fireplace
• Luxuriate in comfort with a fireplace all year, even if it is hot outside. The heat and flames are independently operated, meaning you can use one or the other or both at your leisure
• Setting the mood has never been easier. with seven different flame Color settings to choose from, the possibilities are endless
• Use the included multi-color LED lights at the top of the fireplace to add an even more luxurious ambiance to a space or as a night light in the dark - ideal for creating a great atmosphere during movie night. Enjoy setting the mood with Clear, Blue, Orange, and Purple Color options
• Completely customize the look of your fireplace by using the included crystal cube ember bed or add the realistic Northern Woods logset for a twist
• The controls are easy to use, illuminating when you need them and dimming to hide when not in use. This ensures you have complete control without the illuminated buttons detracting from the overall look of the fireplace while you are relaxing
• Tailor the installation of this fireplace to your specific tastes with the included end panels for three-sided, two-sided, or single sided viewing of this spectacular unit
• Create the ideal fireplace by installing this into an existing mantel opening or purchase one specifically to match your personal décor perfectly
• Framing specs are easy to follow, however, this electric fireplace should be installed by a professional.

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

• Read our full shipping policy here
• Read our returns policy here

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).