Napoleon Universal Heat Management System (Front Grill)

Napoleon Universal Heat Management System (Side Grill)

A Silent Revolution in Home Heating

Experience a new level of comfort with our Universal Heat Management (Front Grill). This innovative system utilizes a set of ducts to circulate heat quietly and efficiently throughout your room, making it perfect for those serene moments with your family. Whether you’re watching a movie, reading a book, or simply unwinding, the Universal Heat Management (Front Grill) ensures your space remains peacefully warm.

Safe and Efficient Heat Circulation

Say goodbye to the days of direct, uneven heat from your fireplace. This ensures that warmth is distributed evenly, creating a comfortable environment without the hassle of adjusting or worrying about overheating. This system significantly lowers clearances for combustibles, allowing you to safely install electronics above the fireplace. Enjoy the convenience and peace of mind knowing that your home is not only warm but also safe for everyone.

Modern Heating for the Tech-Savvy Homeowner

Upgrade your living space with a heat management solution that complements your modern lifestyle. This silent, duct-based system is designed to blend seamlessly with your home's aesthetics while providing a practical solution for heat distribution. Perfect for homes with a sleek design, the Universal Heat Management (Front Grill) ensures your space remains both stylish and warm.

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).