Superior DRT3500 Direct Vent Gas Fireplace | Traditional | Front-View
The DRT3500 Series is the true representation of fully-featured value. Equipped standard with appealing features such as ceramic glass, interior illumination, full-function remote, and blower kit. Choose from a variety of interior liners for a personal “signature” touch. Versatile. Efficient. Affordable. The DRT3500 Series is value without compromise.
The Superior DRT3500 Direct Vent Gas Fireplace is equipped with an electronic ignition system and battery backup, so you can still use your fireplace even in the event of a power outage. The included Proflame II remote lets you control the flame height, cycle through six illumination settings, and adjust the blower speed from anywhere in the room. You can also use the Smart Thermostat function to quickly set and maintain your ideal temperature.
Superior DRT3500 Ventless Gas Fireplace Videos:
Features
Available in 35”, 40” and 45” models
Mid-size 17” depth saves installed floor space
Combination top/rear flue configuration
Electronic ignition with seamless battery backup and provides continued operation in the event of a power outage (IPI/CPI switch standard)
Outstanding heating efficiency for increased comfort and lower operating costs
Ceramic glass for optimum heat transfer and a protective screen*
Beautifully crafted high-definition log set
Interior selections consist of black porcelain and a variety of ceramic fiber liners (required)
Mood enhancing interior illumination with six distinctive settings
Factory installed blower with six speed settings to fine tune your heating needs
Full-function remote control included (IPI/CPI, thermostat, flame height, blower, lighting)
Durable textured powder coat finish
20 year limited warranty
Additional Accessories:
Manual On/Off and Smart Thermostat Modes
6 Flame Modulation Settings
6 Blower Control Settings
6 Interior Illumination Settings
Options:
Specifications
This fireplace meets all ANSI Z21.88 barrier requirements.
This product can expose you to chemicals including LEAD AND LEAD COMPOUNDS and DI(2-ETHYLHEXYL)PHTHALATE (DEHP), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/.
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
