Superior DRT4200 Direct Vent Gas Fireplace | Traditional | Front-View
The DRT4200 Series of direct vent gas fireplaces is the epitome of luxurious value. This charming fireplace series comes standard with multiple premium features including gorgeous high-definition logs, interior lighting, and ceramic glass. Whether powered off or on, the DRT4200 Series fireplaces will retain their warm and lavish appeal throughout each season of the year.
Additional features include a durable textured powder-coat finish, interior illumination, a factory-installed blower with six settings, and a multi-function touchscreen remote control. Its state of the art electronic ignition with seamless battery backup, provides continued operation in the event of a power outage. The Superior DRT4200 Direct Vent Fireplace is sure to impress!
Videos
Features
Available in 40” and 45” models
Full-size 21” deep models offer a larger fireplace interior and log arrangement
This product can expose you to chemicals including LEAD AND LEAD COMPOUNDS and DI(2-ETHYLHEXYL)PHTHALATE (DEHP), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/.
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
