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The Bio Flame 38-Inch Smart Firebox DS - See-Through Ethanol Fireplace

SKU FB-DS-38-18RC-Silver-Spacer
Original price $2,895.00 - Original price $2,895.00
Original price
$2,895.00
$2,895.00 - $2,895.00
Current price $2,895.00
Brand Quality

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Converting standard wood-burning, gas, or electric fireplaces to Ethanol Fireplaces is simple, convenient, and adaptable with a Bio Flame 38.6” Ethanol Firebox. Available in single or double sided, our 38.6” Ethanol Fireplace insert, like the rest of the Bio Flame Ethanol Fireplaces, is a ventless, clean-burning modern alternative for any home, office, or commercial environment. We are able to customize virtually any size of Ethanol Fireplace in multiple finish options in order to fit your unique needs and wants.

The 38.6” Ethanol Fireplace comes with a patented heat isolation chamber to ensure the safety of your home and requires no permanent or expensive connections – no chimneys, gas lines, venting, electricity or flues required. All Ethanol Fireplaces are made entirely out of 304 grade stainless steel and are offered with an industry leading 5 year warranty.

This ethanol firebox is also offered without Smart Features, in a Double Sided Model, and in other sizes. Click Here to See All the Bio Flame Fireboxes.

What's Included: Ethanol Firebox, Lighting Rod, Lighter, Funnel, and User's Manual

 

Specifications:

  • 2 Sided Ethanol Fireplace enhances the ambiance in any indoor or outdoor space
  • Available in Stainless Steel or Black finish (at an additional cost) to match any room/environment
  • 6 Adjustable Heat Settings to achieve your desired level of comfort
  • Automatic Fuel Refill System with Safety Sensor
  • Vent-Free: Chimneys, gas lines, and venting systems are a thing of the past
  • Easy installation: No permanent or expensive connections
  • Fireplace installations are doable in 30 minutes
  • Made of 304 Commercial-Grade Stainless Steel for extreme corrosion resistance
  • Built with an 8 mm Tempered Glass on both sides for added safety
  • Fully insulated to ensure safety in your home.
  • Sleep Timer turns it off at a preset time for your convenience
  • Offers convenient controls with a handheld remote or TheBioFlame App
  • Voice controls are available via Google Home or Amazon Alexa
  • Emergency Extinguishing Feature detects malfunctions and automatically turns it off for your safety
  • Offers additional safety features such as a child lock and CO² sensors
  • The clean-burning fireplace burner uses eco-friendly bio-ethanol (Never substitute another fuel)
  • Requires an electrical connection
  • CE Approved & Certified
  • 5-year manufacturer's warranty

Dimensions: 22.5" H x 38.0" W x 12.75" D

Weight: 68 lbs

Fuel Capacity:

  • 18" Smart Burner: 2.0 L with 3 hrs of burn time
  • 24" Smart Burner: 3.6 L with 7 hrs of burn time

Heat Output:

  • 18" Smart Burner: 11,300 BTUs
  • 24" Smart Burner: 16,300 BTUs

Coverage Area:

  • 18" Smart Burner: 355 sq. ft.
  • 24" Smart Burner: 650 sq. ft.

What's in the Box:

  • Ethanol Firebox - 1 pc.
  • Smart Burner - 1 pc.
  • Remote - 1 pc.
  • Lighter - 1 pc.
  • Funnel - 1 pc.
  • User's Manual - 1 pc.

    We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

    Please note that custom-made items are not eligible for refunds once production has begun. 

    To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

    Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

    Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

    Prior to returning an item, please contact us to discuss shipping details.

    All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

    In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

    Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

    Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

    All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).