The Bio Flame Fiorenzo 33-Inch Built-in/Wall Mounted Ethanol Fireplace

The Bio Flame Fiorenzo 33-Inch Built-in/Wall Mounted Ethanol Fireplace is designed to provide your house with a rich sense of warmth and comfort. Unlike traditional wood or electric fireplaces, your wall-mounted bio-ethanol fireplace can easily be installed in less than 15 minutes without the need for additional connections. Our wall mounted ethanol fireplace, like the rest of the Bio Flame Ethanol Fireplaces, is a ventless, clean-burning modern solution for any home, office, or commercial setting.

We can tailor practically any size of Wall-Mounted Ethanol Fireplace in a variety of finishes to meet your specific needs and desires. All Wall-Mounted Ethanol Fireplaces are produced entirely of 304 grade stainless steel an industry-leading 5-year warranty.

Features:

• Freestanding Ethanol Fireplace adds ambiance to any indoor or outdoor space
• 13" Burner provides ample heat and light
• Vent-Free: Chimneys, gas lines, and venting systems are a thing of the past
• Easy installation with no permanent or expensive connections
• Save space with a wall-mounted or recessed installation
• Stainless Steel Firebox Construction with Brushed Stainless Steel Fascia gives it a sleek look
• 8mm Tempered Glass for extra protection
• Clean-burning fireplace burns eco-friendly bio-ethanol (Never substitute another fuel)
• 0.7 L fuel capacity with 1.5 hour burning time
• 12,000 BTUs
• Heats on average 430 sq. ft.
• Dimensions: 23.8" H x 33.4" W x 6.6" D
• CE Approved & Certified
• 5-year manufacturer's warranty

What's In The Box:

• Ethanol Fireplace - 1 pc.
• Lighting Rod -1 pc.
• Lighter - 1 pc.
• Funnel - 1 pc.
• User's Manual - 1 pc.

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).