The Outdoor Plus Maya Wood Grain Concrete Fire Bowl + Free Cover
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The Outdoor Plus Maya Wood Grain Concrete Fire Bowl is a gorgeous fire pit of angular, crisp lines with a rustic, natural look achieved by its very realistic woodgrain finish. It will add a touch of drama and charm to any outdoor living area or pool.
Features:
- All Models:
- Constructed of durable Glass Fiber Reinforced Concrete that will look great for many years.
- Comes with Stainless Steel Fire Pan, Burner.
- Includes all the Lava Rock each model holds.
- Warranty: 1 year against manufacturing defects.
- Optional Key Valve sold separately.
- Match Lit model:
- LC Certified Match Lit Kit.
- Heat Output: 45k BTU/hr.
- Electronic Ignition model:
- 12V Swimming-Pool-Certified Electronic Ignition System that lets you turn your fire features on and off with the flick of a switch or with a Remote Control (sold separately). It has been tested to stay lit in the rain and high winds, and will re-light automatically in case it blows out.
- Heat Output: 45K BTU/hr.
Options:
- Size: 24" or 30".
- Colors: Avaliable In Oak, Ebony or Ivory finishes.
- Fuel: Natural Gas or Propane.
- Ignition: Match Lit or Electronic.
Specifications:
- 24"
- Dimensions: Upper End: 24" x 24", Base: 13", Height: 10.5", Burner: 8".
- Holds 25 lbs. of Fire Glass.
- 30"
- Dimensions: Upper End: 30" x 30", Base: 13", Height: 10.5", Burner: 8".
- Holds 25 lbs. of Fire Glass.
Because of its handmade nature slight variations in color and texture may occur.
FREE SHIPPING: Usually ships out in about 3-4 weeks. All Fire by Design products are Made-to-Order, so you are guaranteed a new product, not something that has been sitting in a warehouse for months or even years. Free Shipping is "Curbside": the carrier will unload the item and place it on the curb.
FREE GIFT: Fire Feature Cover - Weather-proof and water resistant Polyester with PVC backing, it’ll keep your Fire Feature clean and your Fire Media dry!
IMPORTANT: Installation must be done by a Licensed Technician. Please download required Installation and Operation Manuals from our Manuals & Guides section.
WARNING.: Combustion byproducts produced when using this product include chemicals known to the State of California to harm health. For more information go to: www.P65Warnings.ca.gov
Shipping & Returns
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
Warranty
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
