Napoleon Ascent Multi-View Series Direct Vent Gas Fireplace

Napoleon Ascent Multi-View Series Direct Vent Gas Fireplace

The Napoleon Ascent™ Multi-View Gas Fireplace is available as a see-through or a three-sided Peninsula to elevate the style in your home.

The Napoleon Ascent™ Multi-View See Through gas fireplace with Linear Glass Burner features a scintillating topaz glass ember bed that will add a classy and contemporary focal point to any room. This gas fireplace offers massive views of the fire from two sides and an electronic ignition with battery back-up. The Ascent™ Multi-View is easily able to heat large areas. Colored glass media kits, decorative fire art, and decorative panels are available to customize the style of this gas fireplace.

While the The Napoleon Ascent™ Multi-View gas fireplace with a three-sided Peninsula and Linear Glass Burner featuring sparkling topaz glass will add a classy and contemporary focal point to any room in your home. 

Features

SEE-THROUGH KEY FEATURES:

• Up to 30,000 BTU's
• See Through with Glass Bed
• Presidents Limited Lifetime Warranty
• Optional Newport™ Deluxe Decorative Brick Panels or MIRRO-FLAME™ Porcelain Reflective Radiant Panels
• Safety Screen Included
• AMBIENT-GLOW Metal Fibers
• Electronic Ignition

3-SIDED KEY FEATURES

• Up to 30,000 BTU's
• Peninsula (3 Sided) with Glass Bed
• Presidents Limited Lifetime Warranty
• Optional Newport™ Deluxe Decorative Brick Panels or MIRRO-FLAME™ Porcelain Reflective Radiant Panels
• Safety Screen Included
• AMBIENT-GLOW Metal Fibers
• Electronic Ignition

Specification

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.

Please note that custom-made items are not eligible for refunds once production has begun. 

To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. 

Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.

Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.

Prior to returning an item, please contact us to discuss shipping details.

All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

• Read our full shipping policy here
• Read our returns policy here

In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:

Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.

Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.

All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).