Napoleon F60 On/Off Fireplace Remote Control with Thermostatprovides control of gas-heating fireplaces with a simple click of a button. The remote control transmitter operates on (2) 1.5V AAA batteries that uses a 4 button Power, Thermo, Up, Down function which transmits wirelessly to a battery-powered receiver and allows thermostatic control of your fireplace - just set the desired temperature and let your remote do the rest. The receiver operates on (4) AA batteries and connects to all standard millivolt valves. Enjoy the ambience of a cozy fire without sacrificing the comfort of your seat using this fireplace remote control from Napoleon--a leader in the hearth industry.
Features
Battery Operated - The battery-powered R.F. transmitter gives wireless remote control to a gas fireplace
4-Button Power/Thermo/Up/Down remote control - User-friendly transmitter provides simple controls of a connected fireplace
LCD Screen - Clear LCD screen displays room temperature in degrees Fahrenheit and Celsius
Thermostat Mode - Thermo mode enables automatic temperature control of your fireplace and ambient room temperature
Includes - Transmitter remote, remote cradle, receiver box, wall plate, wires with connectors, batteries, and instruction manual
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders.
Please note that custom-made items are not eligible for refunds once production has begun.
To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition.
Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section.
Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund.
Prior to returning an item, please contact us to discuss shipping details.
All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect:
Due to the technical nature of our products, troubleshooting is required by the manufacturer to process a warranty claim. Your installer will need to troubleshoot and diagnose the problem on-site while working in tandem with our technical team. If troubleshooting leads to what deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms to proceed.
Once the claim is submitted, the manufacturer will review and approve or deny the claim. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If for any reason, the claim is denied, or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a pre-paid return label for the defective part(s), which will need to be returned within 30 days of receiving the warranty replacement(s).
